Privacy Policy

My Trip Boathouse is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, disclose and safeguard your information when you visit our website or book our houseboat services in Alleppey, Kerala.

We collect information you give us when you register, enquire about our services or contact us:

• Personal identifiers: name, email address, phone number, postal address
• Booking details: travel dates, number of guests, type of boat
• Payment information, processed securely by our payment partner CCAvenue. We never store full card numbers.
• Government-issued ID, required for houseboat registration in Kerala

• Create and secure your account.
• Process bookings and send confirmations by email and WhatsApp.
• Comply with maritime and tourism regulations in Kerala.
• Send administrative updates and, where you opt in, marketing communications.
• Improve our website and services.

We share information only with your consent, to comply with the law, to deliver the services you booked, to protect our rights, or to meet business obligations. This includes passing necessary details to houseboat operators and to government authorities as required by Kerala Tourism rules.

We use appropriate technical and organisational measures to protect the personal information we process. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

You can view and update your details at any time from your account, and unsubscribe from marketing messages using the link in any email. To request a copy or deletion of your data, contact us using the details below.

Questions about this policy? Email info@mytripboathouse.com or call +91 98950 10000.